What are cookies?
“Cookies” are small text files that a web server can place in and retrieve from the browser of an Internet user. When the website is revisited, this information is sent back to the server, enabling preferred settings, etc. to be saved. Cookies therefore facilitate the recognition of a website visitor by linking the visits to one and the same server.
What specific type of cookie is involved here?
We use “first-party cookies”. First-party cookies are made available by a browser not across domains. They serve, for example, statistical purposes, or the retention of a website’s language settings selected by the user, or they are absolutely required for providing and implementing the respective online service (e.g. our Online Banking), since they help with authentication (first-party session cookies).
To a small extent, we also integrate the content of third parties on our website using “third-party cookies”. Third-party cookies are therefore not embedded by our website – i.e. by the website you are currently viewing – but by a third party website operator, which places these cookies on other websites, mainly in order to collect advertising-related information about the user. They are therefore used across web pages and satisfy an additional purpose, such as the analysis of user conduct.
How long are the cookies stored?
Whether and how long the cookies should be stored will depend on whether the cookie is a session cookie or a persistent cookie:
As part of our Online Banking services, we use, for example, the requisite first-party session cookies to recognise users, to make a website safer and easier to use, and to help ensure website functionality. For the duration of a website visit (session), information about your identity as a user is stored in the cookie. As soon as you close your browser, these cookies are deleted. Thus, session cookies are temporary, and are deleted as soon as you close your web browser.
By contrast, persistent cookies remain stored on an end device even after the individual website visit (session) ends, and therefore serve, among other things, to help recognise users when they next visit. These cookies simplify your visit to our website because they direct you to pages that you had previously selected without having to enter more information. These kinds of cookies remain in place until their pre-set deletion date is reached.
We also use persistent cookies to collect anonymous traffic data to understand how our website is used – for example which web pages are visited most, and for how long.
Links to other websites
As a rule, we need your consent to the use of such cookies on our websites. Please be informed that cookies which are categorised as absolutely necessary are not generally subject to the consent requirement. As a rule, third-party cookies do not belong to this category.
Your consent to the acceptance of cookies is deemed to be given by your respective browser settings. By changing your browser settings (via the browser help function), you can prevent the acceptance of cookies at any time. Please be informed that if you do change your browser settings, the functionality of our website and the online banking services could be limited.